How to contact Duetoday support

Before you start

• Look for a quick answer in this Help Centre. Search at the top of the help home page.

Steps

1. Open the chat. In Duetoday, choose Help in the sidebar. On a phone, open Settings and choose Contact Support. In the mobile app, use Chat with us in Settings.
2. Or email us at hello@duetoday.ai from the address on your account.
3. Describe the problem:
   • What you were trying to do.
   • What happened, including the exact error message (a screenshot helps).
   • Your device and browser (for example “Windows laptop, Chrome”).
   • For billing: the date and amount of the charge.
4. Keep an eye on your inbox for our reply, including your spam folder.

Tips

• One problem per message helps us solve each faster.
• Never send your password. We’ll never ask for it.

If something goes wrong

• The chat doesn’t open. An ad blocker or privacy setting may be hiding it. Email hello@duetoday.ai instead.
• No reply after two working days. Check spam, then email again.